Privacy Policy

Effective Date: July 27, 2024

At Countmates, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

🔹 Personal Information:

  • Name

  • Email address

  • Phone number

  • WhatsApp number

  • Business name

  • Business-related financial data (provided by clients)

🔹 Technical Information:

  • IP address

  • Browser type and version

  • Pages visited

  • Date and time of visit

  • Device type

2. How We Use Your Information

We use your data for the following purposes:

  • To provide accounting and bookkeeping services

  • To schedule and manage consultations

  • To communicate with you regarding your queries or services

  • To send important updates or service notifications

  • To improve our website, offerings, and client experience

  • To comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

  • Our trusted team members for service fulfillment

  • Third-party service providers (e.g., cloud software, analytics tools) strictly for business operations

  • Legal or regulatory authorities when required under applicable law

All data shared is done securely and with confidentiality agreements in place.

4. Data Security

We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. All data is stored securely, and access is restricted to authorized personnel only.

5. Your Rights

You have the right to:

  • Request access to your personal data

  • Request corrections or updates

  • Request deletion of your data (subject to legal limitations)

  • Withdraw your consent at any time

To exercise any of these rights, please contact us at info@countmates.com.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files that help us understand user behavior and improve our site’s functionality.

You can choose to disable cookies in your browser settings, but some features of the website may not function properly.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: info@countmates.com